Lusis Payments | Innovative Global Payments Software and Services
FR (+33) 1 55 33 09 00  -  USA ​(+1) 415 829 4577  -  UK (+44) 207 868 5288
  • Home
  • TANGO
  • AI FRAUD
  • LITEPOS
  • SOLUTIONS
    • TANGO VIDEOS
    • LITERATURE
  • BENCHMARKS
    • USER PROFILES
  • ABOUT
    • PARTNERS
    • VIDEO
    • EVENTS
    • PRIVACY
  • WEBCAST
  • Contact
  • NEWS
  • SUPPORT

The Future of ATMs:  New Initiatives from Vendors and Banks

5/9/2018

1 Comment

 
Picture

A FEATURED ARTICLE ON ATM MARKETPLACE
by Philippe Préval, CEO, Lusis Payments

​Banks at a Crossroads
Although cash delivery activity seems to be decreasing due to contactless payments and wallets, in North America, the Automated Teller Machine (ATM) channel is still maintaining its central role as a core banking touchpoint with the consumer.  It has become an integral part of the banking omni-channel experience, not only playing a key role in the broad context of modern banking but also being a major enabler of mission-critical “access to funds” functionality within financial inclusion initiatives. The channel is taking an even more important role as branch network optimization leads to a reduction in the number of branches while consumers still express a preference for banks with a physical presence.
 
On the other side of the ocean, some European major companies seem to see the ATM business as a dying activity that can be easily outsourced to service providers that provide a low cost/poor user experience.
 
So, who is on the right path between these two radically different approaches?  New features that are coming in front-line for ATMs may be giving evidence of a really interesting future for those teller machines putting the truth on the United States’ (US) side.
 
Banks’ Initiatives
There are interesting initiatives related to activation of classical cash functions using contactless devices, including Smartphones.  New functions for providing cash to one individual using his or her Smartphone are already very popular in the US and totally marginal in Europe.
 
There are two ways of delivering cash to someone:
 
1)    Using a Smartphone Radio-frequency identification (RFID) capacity and wallet to allow a customer to retrieve cash from an ATM, there is a wallet Device Primary Account Number (DPAN) used in place of a card.  DPAN is also known as the Digital Primary Account Number.  Once the wallet is authenticated, even the on-us transactions are available for the user.  On-us transactions are those for which all transactions for an ATM or a Point of Sale (POS) machine originate from the same bank.  The only condition is to re-authenticate the wallet every time the user chooses a function.
 
2)    Cash can be sent to a third-party holder using wallets.  An ATM is then used to dispense cash to the destination user.
 
Some ATM Vendors´ Initiatives
 
Following is a brief discussion of two interesting initiatives proposed by the two market leaders.
 
NCR Corporation’s ITM
 
The NCR ITM (Interactive Teller Machine) is an Assisted Service hardware solution.  It has the same footprint as an NCR Self Service ATM system but has integrated two-way video conferencing with additional software and hardware to support live interaction with a remote teller.
 
The NCR ITM includes audio capabilities beyond a typical ATM, as well as incorporates peripherals to support the member experience like a phone handset for privacy or a signature pad to require customers to sign for certain activities. The ITM can be supported as a stand-alone video teller solution.
 
Diebold ILT
 
The In-Lobby Teller (ILT) is offering Branch services without a real Branch and tellers or inside a Branch but with fewer teller agents.  It is an innovative solution that redefines the Branch experience for both the bank and its customers. The ILT bridges the gap between the teller and the ATM by combining the convenience and accuracy of a machine with the natural and personal interaction of a human.
 
All operations that a customer can do in a Branch are available, including deposit, withdrawal and all home banking functions.
 
A dramatic productivity increase is anticipated with ILT, with one teller being able to pilot the dialog of several ILT in various locations.
 
All these new channels use modern JavaScript Object Notation (JSON) web services to carry the transactions’ information to the payment system that manages the ITM, ILT.


1 Comment
atm sales Alaska link
9/12/2019 04:13:39 am

It is indeed true that despite of attempts making world a place of cashless transaction, ATM still exists and playing their role very well. It seems that people have not totally adapted the mean of cashless transaction. Only few percentage of people are using cashless transaction sometimes. Besides that, if anyone needs ATM for its business then they would surely check out ATM sales in Alaska.

Reply



Leave a Reply.

    lUSIS nEWS

    The latest company and industry news from Lusis Payments.

    Archives

    December 2020
    November 2020
    October 2020
    June 2020
    April 2020
    March 2020
    January 2020
    August 2019
    July 2019
    April 2019
    March 2019
    February 2019
    January 2019
    November 2018
    October 2018
    August 2018
    July 2018
    June 2018
    May 2018
    February 2018
    November 2017
    September 2017
    July 2017
    June 2017
    May 2017
    April 2017
    July 2016
    June 2016
    April 2016
    March 2015
    February 2015
    January 2015
    December 2014
    September 2014
    August 2014
    July 2014
    November 2013
    October 2013
    September 2013
    December 2011

    Categories

    All
    10k TPS
    2017
    2018
    2019
    2020
    Article
    Artificial Intelligence
    ATM
    ATM Machines
    Blog
    Cash Recycling
    CIBC
    Cloud
    EUROPE
    Fraud
    HP
    HPE
    HP NonStop
    INTERNATIONAL
    Lusis Payments
    Microservices
    MIGRATION
    NEWS RELEASE
    North America
    Payments
    Payments Industry Partners
    Philippe Preval
    PSD2
    Security
    Tandem User Group
    TANGO
    TANGO V8
    TEAM
    Technical Bootcamp
    The Connection
    Toronto

    RSS Feed

lusis payments processing
LUSIS SOLUTIONS​ FOR
Payments Processing
Payments Hub/Switch
ATM Management
Legacy Payment Replacement
Card Management
Apple Pay
Dynamic Currency Conversion
Mobile Payments
Loyalty Card
Artificial Intelligence
​FRAUD


LUSIS LITERATURE

PRIVACY POLICY
LUSIS NEWS
- 2020 Year End Reflections
- See you at the 2020 Virtual NonStop Technical Bootcamp
- HPE NonStop for Lusis TANGO
- Cover story in "The Connection" magazine
   Tango V8 – An Implementation of Microservices Architecture

- Fighting Fraud with the Latest Technologies TANGO AIF
- Lusis Payments Announces North American Support Center
- Is the United States Ready for Cash Recycling?
- Research Chair: AI Applied to the Detection of Payment Fraud and Trading
- Lusis named Best Electronic Payment Systems
- Article:  A SME in the Big Leagues

- ​TANGO 10K TPS in the Cloud
- Lusis Makes Strides to Revolutionize Payments Technology
- Lusis Leverages the Power of Artificial Intelligence
​- New Security Requirements for ATM and POS Introduced by PCI-PIN V3PIN V3: TR34 - TR31
​- TANGO - Stress Test on  HPE NonStop L-Series

- A Comparison of Machine Learning Techniques for Fraud Detection


​
LUSIS EVENTS

​NonStop Technical Boot Camp - Virtual Conference
HOME   |   TANGO   |   LITEPOS   |   SOLUTIONS   |   BENCHMARKS   |   ABOUT   |   WEBCAST   |   NEWS   |   SUPPORT
© Copyright Lusis Payments  2021
Lusis Payments, Lusis, TANGO and LitePOS are trademarks or registered trademarks of Lusis SA. Other parties’ trademarks referenced are the property of their respective owners.
  • Home
  • TANGO
  • AI FRAUD
  • LITEPOS
  • SOLUTIONS
    • TANGO VIDEOS
    • LITERATURE
  • BENCHMARKS
    • USER PROFILES
  • ABOUT
    • PARTNERS
    • VIDEO
    • EVENTS
    • PRIVACY
  • WEBCAST
  • Contact
  • NEWS
  • SUPPORT
Proudly powered by Weebly