In an era witnessing a gradual shift from physical cash to digital transactions, the demand for accessible cash remains a tangible reality, especially in countries with substantial unbanked populations. For decades, the Automated Teller Machine (ATM) has played a pivotal role in national cash management. However, escalating costs, driven by governmental pressures for financial inclusion, reduced transaction volumes, and mounting maintenance expenses, have compelled banks to seek innovative solutions.
White Label ATMs: A Collaborative Solution Enter White Label ATMs – a proven and compelling solution to the challenges faced by banks. In this model, each ATM offers consumers the same experience and services as their bank, with costs shared among participating banks, resulting in a more cost-effective solution for each. This not only benefits the banks but also enhances the accessibility of ATMs for consumers. Traditionally, ATM systems operated within fixed screen states and limited messaging protocols. However, recent advancements in ATM software, such as those from vendors like Auriga, have revolutionized the landscape. Intelligent PC-based software and flexible messaging protocols now deliver a consumer experience that adapts to the user's card, providing diverse menus and services. Empowering Personalized Experiences with TANGO Taking this evolution further, modern ATM software, combined with innovative solutions like TANGO from Lusis Payments, enables banks to personalize services in real-time based on consumer-specific information. TANGO's advanced architecture and processing power offer several key advantages: 1. Extensible Data Bus: TANGO's Data Bus facilitates seamless information sharing among its services. Adding or personalizing an ATM service becomes a configuration task without the need for coding. 2. Configurable Rules Engine: TANGO boasts a powerful rules engine that acts on various data fields to orchestrate workflows. From authorization checks to extended risk detection through machine learning models, TANGO ensures robust transaction security. 3. Message Management Power: Originally designed as an ultra-high-performance message broker, TANGO guarantees no transaction losses. Its multi-destination routing allows simultaneous retrieval or update messages with multiple endpoints, streamlining transaction processing. Another exciting fact is that there are existing white label ATM schemes in Belgium and the Netherlands have already proven the viability of shared infrastructure models, demonstrating substantial cost benefits. Seamless Bill Payments: A New Frontier As we navigate the evolving landscape of banking services, white label ATMs are not only transforming cash access but also becoming integral to another aspect of daily life – bill payments. Modern ATM technologies now facilitate seamless bill payments directly from the ATM interface. Consumers can conveniently settle utility bills, credit card payments, and other financial obligations at these ATMs. This expansion of services adds a layer of convenience for users, further emphasizing the versatility and adaptability of white label ATMs. Overcoming Mindset Barriers Despite the evident advantages, the adoption of white label ATM schemes faces challenges. Legacy thinking often proves harder to change than technology. Banks may be hesitant to undergo short-term disruptions for long-term gains, opting for budget-driven approaches over visionary models. Yet, market interest in white label ATM solutions is growing, as banks recognize the potential to share ATMs while maintaining their unique service brand. In conclusion, the era of banks exclusively operating their ATM networks is evolving. Modern technologies empower banks to share ATMs collaboratively, delivering distinct services without the need for branded signage. The economic rationale increasingly favors shared infrastructure, suggesting a future where the advantages of individual ATM signage may no longer justify the excessive costs of going it alone. When considering the world of data management and databases, one may not immediately associate it with excitement. However, the realm of HPE NonStop SQL/MX offers a unique perspective that can pique the interest of buyers and technology enthusiasts alike. This article delves into the importance of NonStop SQL/MX and its relevance in today's rapidly evolving computing landscape. The Symbiotic Relationship Between Software and Hardware In the realm of computing, the relationship between software and hardware has always been of great significance. This synergy can profoundly impact the performance, reliability, and scalability of applications. NonStop SQL/MX embodies this synergy by providing a database solution optimized to work seamlessly with HPE's NonStop hardware platform. Just as a finely crafted beer requires the right container to preserve its quality, data deserves a database technology that ensures its integrity, availability, and performance. A Journey Through Computing History To appreciate the evolution of NonStop SQL/MX, it's worth taking a brief journey through computing history. From the early days of personal computers, where enthusiasts used Apple IIe computers for various tasks, to more complex endeavors involving minicomputers like the HP 3000, our experiences reflect the ever-changing landscape of computing. Fast forward to the early 80;s ', where we encountered the NonStop platform and Enscribe for the first time. At that time, “Tandem” or "NonStop" primarily referred to the hardware platform. Today, it has evolved into a software solution that adapts to the cloud-centric computing world. The Cloud-Centric World and Abstracted Applications In today's cloud-centric environment, applications are abstracted from the underlying hardware and operating systems. Tools like Docker and Kubernetes enable elastic scaling, making it easy to provision computing resources on-demand. The complexities of the infrastructure are hidden behind user-friendly interfaces, and users focus on the benefits of the applications. If we need more computing resource, then we just load up the Azure portal and configure a virtual machine with the exact specifications that we need. Just by clicking check boxes.
The Future of NonStop: A Checkbox on the Horizon? In this modern landscape, one might wonder if we will ever see a "NonStop" checkbox option in cloud platforms. While we don’t have a crystal ball, the potential benefits of NonStop fundamentals being more accessible are clear. Businesses can leverage this technology for applications requiring high availability, scalability, and fault tolerance. The True Challenge: Data Management However, the selection of technical infrastructure is only part of the equation. The true challenge lies in data management. The advent of Data Sovereignty, GDPR, and Cyber Terrorism are just some of the latest challenges impacting data management policies and governance. Speaking frankly, the mountain of regulation surrounding data management is extremely intimidating. With hindsight, the checkbox that users may really like to see on an Azure portal is “Access to helpful data management expert?”. HPE GreenLake: A Differential Benefit It becomes evident that HPE GreenLake offers a differential benefit compared to commodity cloud service providers. While giants like Amazon, Microsoft, and Google provide powerful cloud solutions, HPE's partnership with industry vertical leaders, such as Lusis Payments for Retail Payments, sets it apart. This partnership extends HPE's multi-decade excellence as the custodian of the NonStop spirit into the realm of cloud computing. Click. In Closing The journey through computing history underscores the importance of databases like NonStop SQL/MX in modern computing. While the checkbox for NonStop on a cloud portal may be close, it is not here today, the value of data management expertise and strategic partnerships cannot be overstated. HPE's legacy in the world of NonStop computing and its innovative GreenLake offering hold the promise of exciting years ahead in the ever-evolving world of technology. Paris, June 2 2023 - Sopra Banking Software (SBS), a renowned partner for over 1,500 financial institutions worldwide, and Lusis, a world class provider of software payment solutions, are pleased to announce their partnership for the European market. This strategic collaboration strengthens SBS's position in the electronic payment market, enabling them to offer their customers a comprehensive and innovative solution that leverages the latest technologies such as the Cloud and the API First approach.
As part of this partnership and in their effort to modernize their offering, SBS will incorporate Lusis' Tango product into their catalog and actively promote it to their clients. This strategic move allows SBS to provide their customers with a high-performance front office solution that caters to their evolving needs. Leveraging the collective expertise of SBS and Lusis in the field of electronic banking, this partnership ensures the delivery of a complete solution that covers the entire electronic banking value chain—from Acquirer to Issuer, Front-Office Authorization to Contract and Operation Back-Office. Furthermore, SBS's robust integration capabilities will ensure a secure and seamless deployment to customers. Transactis, one of the leading players in the European payments industry, will be the first customer to benefit from this new offering. "We are thrilled about our partnership with Lusis," said Eric Bierry, CEO of Sopra Banking Software. "By integrating the Tango solution into our catalog, we can provide our customers with an offering that aligns with the latest market standards. We are confident that this collaboration will strengthen our leadership position in the electronic banking sector and create new business opportunities both domestically and internationally." Philippe Préval, CEO of Lusis, added, "Through this partnership with SBS, we are reaffirming our shared ambition: to deliver an optimal user experience. Together, we are committed to meeting customer expectations and requirements by offering a superior product and pushing the boundaries of innovation in electronic banking." With this partnership, Sopra Banking Software and Lusis Payments aim to empower financial institutions with a state-of-the-art payment solution that drives operational efficiency, enhances customer experiences, and fosters continued growth in the rapidly evolving financial landscape. Despite the claims of some vendors, you cannot just buy a commercially agile future out of the box. You just cannot. At Lusis Payments, our purpose is to simplify and perfect Retail Payments processing. We have been solving the world’s payments processing needs for decades using our robust TANGO software. We have earned a trusted reputation for delivering the highest quality solutions with sustained commercial agility. So, what are the ingredients of commercial agility? Embrace a Strategy of Change An organization’s true competitive advantage comes from the strength of the relationships it builds with its customers, and its ability to adapt faster than its competitors. This is a journey of continual and accelerating change. Adopting a ‘Do It Later’ policy is a fool’s errand. Everything is about learning, starting later may simply be too late! The enduring tragedy of clinging to legacy infrastructure is the insidious creepage of business constraints into the organizational processes. Ultimately, these constraining inflexibilities pollute the Corporate Thinking, be it in strategic vision, in resource investments, or in operational targets and budgets. TANGO has been developed using the principle of “Configuration Not Code”. Consequently, customers can easily adapt TANGO to leverage new partners and services. Additionally, TANGO’s microservices architecture and robust Data Bus make it the most extensible Retail payments platform available. Learning Is Everything If you are not changing your behavior, you are not learning anything. Making change an organizational habit is a team sport that has clear implications for Governance and Compliance policies. Nurturing adaptive change also has profound implications for how you architect your new solution. Most significantly, testing moves to the center stage. A strong and precisely managed testing function is a critical facilitator of change. Without advanced testing capabilities you will struggle to manage the collective risks and emotions that are an inescapable facet of change. “Experiment. Fail three out of five times. If that’s not your ratio, you’re not experimenting, but waiting for enough information to act. You can’t escape the mediocre that way.” - Temel Guzeloglu, Chief Executive Officer QNB Finansbank, Turkey Personalized Consumer Journeys Each service touchpoint is a relationship building opportunity, whether the consumer is your own customer or ‘just’ a guest. Modern consumers are becoming increasingly sophisticated and demanding in how their needs are met. If you can’t do it, they will find others who will. True loyalty is founded on earned respect - not tradition. Personalizing the consumer’s experiences is a crucial ingredient for empowering consumer trust and organizational growth. TANGO provides the ultimate in workflow flexibility including the ability to configure any combination of processing rules based on any message data elements. For example, processing services could be personalized based on card BINs, card types, merchant type, or time of day. Pick the Right Partners Choosing the right teammates to match your own vision and ethos, and agreeing how you will work together, are possibly the most important decisions you can make. Too often, organizations start their partner selection with a feature-by-feature checklist of off-the-shelf solutions. This strategy only perpetuates the status quo and fosters an inability to react to new growth opportunities. “Rethink your partners to ensure you are among partners that deliver what is needed, and readily embrace the principles of co-evolving solution journeys.” Sustained success requires a journey of continuous problem solving, where WHO you work with, and HOW you work together, has a higher impact on your successes than the fine detail of WHAT you start with. A “Pick What’s There” mindset fails because your needs will change faster than you think – because the game changes faster than you can predict. Lusis’ customers enjoy long term benefits from TANGO as a result of its superior technology, and from Lusis’ decades of experience in delivering and supporting advanced Retail payments solution. As we begin the New Year, we’d like to express our deepest gratitude to all our clients, partners and teammates for making it an exceptional year. We would like to highlight four major milestones in 2022:
As we look forward for 2023 which includes many new announcements to share, we would like to wish all of our customers, partners and staff a Happy and Prosperous New Year!! |
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