Revolutionizing Banking Operations: The Unmatched Appeal of Lusis Payments' TANGO Platform4/18/2024
In the fast-paced world of banking, where innovation is not just an option but a mandate, selecting the right technology partner can make or break an institution's success. Amidst this backdrop, Lusis Payments has emerged as a beacon of innovation, with its flagship product, TANGO, revolutionizing the payments landscape. Let’s delve deeper into why four of the top ten banks globally have made the strategic decision to entrust their payments infrastructure to Lusis Payments and the transformative capabilities of the TANGO platform. The Imperative for Transformation: Banks today are navigating through a myriad of challenges, from evolving customer expectations to regulatory complexities and fierce competition from fintech disruptors. In this era of digital transformation, the payments infrastructure serves as the cornerstone of banking operations, demanding agility, scalability, and robustness. Recognizing the urgency for modernization, leading banks are turning to Lusis Payments and TANGO to stay ahead of the curve and drive innovation. Unveiling TANGO's Superiority: Scalability and Performance: At the heart of TANGO lies a foundation of unmatched scalability and performance. In an era where transaction volumes are scaling exponentially, banks cannot afford bottlenecks or downtime. TANGO's architecture is meticulously crafted to handle massive transaction throughput seamlessly, ensuring optimal performance even during peak loads. Whether processing tens of thousands of transactions per second or handling complex payment types, TANGO delivers unparalleled scalability without compromise. Modularity and Flexibility: No two banks are alike, each with its own set of requirements and operational nuances. TANGO's modular micro-service design offers banks the flexibility to tailor the platform to their specific needs, seamlessly integrating with existing systems and workflows. Whether it's deploying new payment channels, complying with regulatory mandates, or enhancing fraud detection capabilities, TANGO empowers banks with the agility to adapt and innovate rapidly. Real-time Processing and Instant Payments: The era of waiting days for payments to clear is long gone. TANGO enables banks to embrace real-time processing, facilitating instant payments that meet the expectations of today's digitally savvy consumers. Whether it's peer-to-peer transfers, merchant settlements, or corporate disbursements, TANGO empowers banks to offer frictionless, real-time payment experiences while ensuring compliance with regulatory mandates. Advanced Analytics and Insights: In the age of big data, deriving actionable insights from payment data is paramount for driving informed decision-making and delivering personalized experiences. TANGO's advanced analytics capabilities leverage machine learning algorithms to analyze transaction patterns, detect anomalies, and uncover valuable insights. By harnessing the power of data, banks can gain a deeper understanding of customer behavior, mitigate risks, and capitalize on emerging trends, thereby gaining a competitive edge. Security and Compliance: With cyber threats on the rise and regulatory scrutiny intensifying, banks must prioritize security and compliance in their payments infrastructure. TANGO incorporates state-of-the-art security protocols, including robust encryption, multi-layered authentication, and comprehensive audit trails, to safeguard sensitive financial data and mitigate the risk of fraud. Moreover, TANGO's compliance module ensures adherence to global regulatory standards, providing banks with peace of mind and mitigating the risk of penalties or reputational damage. Success Stories of TANGO Adoption: The decision to embrace TANGO, especially when hosted on HPE NonStop, has yielded tangible results for banks worldwide, driving operational efficiency, enhancing customer satisfaction, and fueling growth. From accelerated transaction processing times and reduced operational costs to increased revenue opportunities and improved regulatory compliance, the impact of TANGO on HPE NonStop is evident across various facets of banking operations. In a landscape defined by relentless change and fierce competition, the choice of payments software platform is a strategic imperative for banks seeking to thrive in the digital age. Lusis Payments and its revolutionary TANGO platform have emerged as the preferred solution for top banks globally, offering unmatched scalability, flexibility, performance, and security. By harnessing the power of TANGO, banks can unlock new avenues for innovation, differentiation, and growth, positioning themselves at the forefront of the financial services industry. As the journey towards digital transformation accelerates, TANGO remains a catalyst for change, empowering banks to navigate the complexities of modern banking with confidence, agility, and resilience. Dear Cherished Clients and Esteemed Partners,
As we approach the close of an extraordinary year, we are thrilled to reflect on the remarkable achievements that have defined Lusis Payments in 2023 and set the stage for an even more dynamic journey in the next 12 months. Global TANGO Expansion: Our TANGO expansion around the world has been nothing short of exhilarating, and we are poised for even greater strides in the coming year. The foundation of our success rests firmly on the shoulders of our fantastic client-base, who passionately advocate for Lusis Payments within the financial industry whenever the opportunity arises. Client-Centric Approach: We take pride in our unique approach, boasting a minimal direct sales footprint. Our triumphs are a testament to the incredible relationships we've forged with our fantastic client-base. Your loyalty and enthusiasm in promoting Lusis Payments to other financial institutions have created ripples of success that extend far beyond our initial interactions. We are truly grateful for your trust and partnership. Your support has propelled Lusis Payments to lead the way towards exciting challenges and opportunities that await us in 2024 and beyond. Empowering Transformation: While our primary focus involves aiding banks and processors in migrating from legacy platforms like BASE24, Postilion, Connex, etc., we are thrilled to share that some clients have opted to bring their payments ecosystem in-house with TANGO. This strategic move not only provides better control but also results in significant cost-savings. Versatility in Solutions: Whether it's a Cloud-based TANGO instance or a Next-Gen solution in-house, TANGO remains the hands-down choice for Payments authorization, authentication switching, transaction routing, and terminal driving across all channels. The adaptability of TANGO caters to the diverse needs of ATM, POS, Mobile, E-commerce, fraud detection, and related Issuer/Acquirer activities. International Recognition: We are honored to share that Capital Finance International (CFI.co) recently named Lusis Payments The Best Electronic Payment Systems Solution. This accolade is a testament to our bold strategies, client-centric focus, competitive pricing, technological prowess, and dedicated research. Lusis Payments Latin America Highlights: In our Latin America operations, we are delighted to welcome two outstanding additions to our team, Bruno Marques and Rodrigo Vite. Their expertise and contributions have enriched our capabilities, benefiting our clients with innovative ideas and proven functionalities. Our Mexico team has thrived, consolidating knowledge and skills, resulting in an elevated customer support experience. The opening of our new office in Mexico City symbolizes our dedication to better serve you in the region. Success Stories and Collaborations: A significant processor in the region has successfully completed its migration to TANGO, expressing satisfaction with the platform's architecture and capabilities. This success story, coupled with our participation in ESIS 2023 in Ecuador, has allowed us to engage with new customers, connect with current users, and showcase the offerings of Tango/Lusis. Currently, we are actively collaborating with several banks, processors, and retailers in the region. TANGO represents an excellent opportunity for them to refresh their business strategies, providing a new approach and proven savings. The introduction of the Tango Fraud Management Solution offers a groundbreaking way to handle fraud securely and efficiently. A Glimpse into the Future: As we close the chapter on 2023, Lusis Payments stands ready with a full portfolio of solutions, promising to navigate the ever-changing market needs in innovative ways. We look forward to a future filled with new possibilities and collaborative success. Warmest Wishes for the Holidays: In the spirit of the season, we extend our warmest wishes for a joyous Christmas and a New Year filled with prosperity and fulfillment. May the holidays bring you moments of warmth, love, and shared joy with your loved ones. Thank you for being an integral part of our journey. Here's to a Merry Christmas and a wonderful 2024 filled with continued success! Warm regards, Lusis Payments Americas Despite the claims of some vendors, you cannot just buy a commercially agile future out of the box. You just cannot. At Lusis Payments, our purpose is to simplify and perfect Retail Payments processing. We have been solving the world’s payments processing needs for decades using our robust TANGO software. We have earned a trusted reputation for delivering the highest quality solutions with sustained commercial agility. So, what are the ingredients of commercial agility? Embrace a Strategy of Change An organization’s true competitive advantage comes from the strength of the relationships it builds with its customers, and its ability to adapt faster than its competitors. This is a journey of continual and accelerating change. Adopting a ‘Do It Later’ policy is a fool’s errand. Everything is about learning, starting later may simply be too late! The enduring tragedy of clinging to legacy infrastructure is the insidious creepage of business constraints into the organizational processes. Ultimately, these constraining inflexibilities pollute the Corporate Thinking, be it in strategic vision, in resource investments, or in operational targets and budgets. TANGO has been developed using the principle of “Configuration Not Code”. Consequently, customers can easily adapt TANGO to leverage new partners and services. Additionally, TANGO’s microservices architecture and robust Data Bus make it the most extensible Retail payments platform available. Learning Is Everything If you are not changing your behavior, you are not learning anything. Making change an organizational habit is a team sport that has clear implications for Governance and Compliance policies. Nurturing adaptive change also has profound implications for how you architect your new solution. Most significantly, testing moves to the center stage. A strong and precisely managed testing function is a critical facilitator of change. Without advanced testing capabilities you will struggle to manage the collective risks and emotions that are an inescapable facet of change. “Experiment. Fail three out of five times. If that’s not your ratio, you’re not experimenting, but waiting for enough information to act. You can’t escape the mediocre that way.” - Temel Guzeloglu, Chief Executive Officer QNB Finansbank, Turkey Personalized Consumer Journeys Each service touchpoint is a relationship building opportunity, whether the consumer is your own customer or ‘just’ a guest. Modern consumers are becoming increasingly sophisticated and demanding in how their needs are met. If you can’t do it, they will find others who will. True loyalty is founded on earned respect - not tradition. Personalizing the consumer’s experiences is a crucial ingredient for empowering consumer trust and organizational growth. TANGO provides the ultimate in workflow flexibility including the ability to configure any combination of processing rules based on any message data elements. For example, processing services could be personalized based on card BINs, card types, merchant type, or time of day. Pick the Right Partners Choosing the right teammates to match your own vision and ethos, and agreeing how you will work together, are possibly the most important decisions you can make. Too often, organizations start their partner selection with a feature-by-feature checklist of off-the-shelf solutions. This strategy only perpetuates the status quo and fosters an inability to react to new growth opportunities. “Rethink your partners to ensure you are among partners that deliver what is needed, and readily embrace the principles of co-evolving solution journeys.” Sustained success requires a journey of continuous problem solving, where WHO you work with, and HOW you work together, has a higher impact on your successes than the fine detail of WHAT you start with. A “Pick What’s There” mindset fails because your needs will change faster than you think – because the game changes faster than you can predict. Lusis’ customers enjoy long term benefits from TANGO as a result of its superior technology, and from Lusis’ decades of experience in delivering and supporting advanced Retail payments solution. 2021 has been another tough year for Covid-19 related challenges. Our thoughts continue for those who have been impacted by the virus especially those who are sick, we extend our heartfelt wishes for a full recovery.
We would also like to take this opportunity to thank all of our clients, partners and teammates for another extraordinary year. The dramatic surge in demand for electronic payments continues from 2020 and the Lusis Payments delivery team has been hard at work helping customers grow their systems and businesses. Lusis completed a record number of projects in 2021 including:
This summer, HPE selected TANGO as their preferred GreenLake financial payments solution. You can watch the HPE Discover interview with Lusis Payments CEO, Philippe Preval and Keith White, GM of HPE GreenLake cloud solutions here. “HPE is delighted to partner with Lusis Payments and TANGO as the premier Retail Payments solution for future generations.”- Keith White. Also this year, Lusis and HPE successfully demonstrated TANGO running at 4500 TPS on a HPE NS server the ATC – proving that TANGO is still the most performant and cost effective payments solution for HPE NonStop. To read more details about the test read the blog here. Our product investments have continued in earnest, ensuring that TANGO remains at the forefront of FinTech payments. Some highlights include:
We are looking forward to the exciting adventures we will share in 2022 and would like to wish all of our customers, partners and staff a Happy and Prosperous New Year!! We’ve launched a new whitepaper on preparing your payments infrastructure for the next decade. Head to our Market Insights page to download the whitepaper, and find out what’s changing in the European payments landscape, How failure to adapt became the biggest infrastructure risk facing payments businesses, and how you can design a payments infrastructure that allows you to reduce risks and quickly bring new products and services to market. Many financial services companies today are operating on technology stacks that aren’t up to the challenge of today’s market. Some banks are even operationally dependent on technology that was installed in the 70s or 80s. Global growth and opening up of economies will help the payments sector thrive again post-pandemic, but it’s only those with the right infrastructure in place who will be able to seize these opportunities. It’s become a cliche, but the pandemic has accelerated a decade’s worth of change into just a few short years. While the core infrastructure helped banks keep on top of the day to day challenges in the pandemic, many senior teams will be left wondering what they could have done differently had there been better infrastructure in place. Customers needed new and different types of products more than ever. They needed protection from increased online fraud. Businesses needed to change how they operated and collected payments. In general, banks were positioned to survive, not thrive going into the pandemic. That could cost them customer loyalty, and ultimately revenue if left unchanged. Part of the challenge is that creating and buying payments infrastructure is a big decision - it’s the engine room of your bank’s operations. That can make it all too easy to stick your head in the sand and leave changing it as a decision for another day. But that only creates bigger and bigger problems down the road. Eventually your current infrastructure will meet a challenge it can’t handle - and you’ll end up with bad headlines and an appointment with the regulator. What do my customers expect and what’s my business model? When faced with social changes, a raft of digital-first competitors, and regulatory pressures, understanding your positioning in the market landscape is critical. The financial institutions need to figure out how they can appeal to new consumer expectations, and turn them into a sustainable revenue stream. The success of this generation of banks has been fueled by changing expectations of a new generation of end-users. With more trust placed in the internet, digital only offerings have been able to flourish. Banks are facing pressures on their business models. Many are struggling to make money the way they used to, with pressure from falling interest rates, current account revenues, managing branch footprints and loan losses amongst others. On top of that, new regulations like the European Payments Initiative means technology must be geared towards adapting to the new challenges and opportunities created. Follow Five Key Principles for Decision Making
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