Dear Cherished Clients and Esteemed Partners,
As we approach the close of an extraordinary year, we are thrilled to reflect on the remarkable achievements that have defined Lusis Payments in 2023 and set the stage for an even more dynamic journey in the next 12 months. Global TANGO Expansion: Our TANGO expansion around the world has been nothing short of exhilarating, and we are poised for even greater strides in the coming year. The foundation of our success rests firmly on the shoulders of our fantastic client-base, who passionately advocate for Lusis Payments within the financial industry whenever the opportunity arises. Client-Centric Approach: We take pride in our unique approach, boasting a minimal direct sales footprint. Our triumphs are a testament to the incredible relationships we've forged with our fantastic client-base. Your loyalty and enthusiasm in promoting Lusis Payments to other financial institutions have created ripples of success that extend far beyond our initial interactions. We are truly grateful for your trust and partnership. Your support has propelled Lusis Payments to lead the way towards exciting challenges and opportunities that await us in 2024 and beyond. Empowering Transformation: While our primary focus involves aiding banks and processors in migrating from legacy platforms like BASE24, Postilion, Connex, etc., we are thrilled to share that some clients have opted to bring their payments ecosystem in-house with TANGO. This strategic move not only provides better control but also results in significant cost-savings. Versatility in Solutions: Whether it's a Cloud-based TANGO instance or a Next-Gen solution in-house, TANGO remains the hands-down choice for Payments authorization, authentication switching, transaction routing, and terminal driving across all channels. The adaptability of TANGO caters to the diverse needs of ATM, POS, Mobile, E-commerce, fraud detection, and related Issuer/Acquirer activities. International Recognition: We are honored to share that Capital Finance International (CFI.co) recently named Lusis Payments The Best Electronic Payment Systems Solution. This accolade is a testament to our bold strategies, client-centric focus, competitive pricing, technological prowess, and dedicated research. Lusis Payments Latin America Highlights: In our Latin America operations, we are delighted to welcome two outstanding additions to our team, Bruno Marques and Rodrigo Vite. Their expertise and contributions have enriched our capabilities, benefiting our clients with innovative ideas and proven functionalities. Our Mexico team has thrived, consolidating knowledge and skills, resulting in an elevated customer support experience. The opening of our new office in Mexico City symbolizes our dedication to better serve you in the region. Success Stories and Collaborations: A significant processor in the region has successfully completed its migration to TANGO, expressing satisfaction with the platform's architecture and capabilities. This success story, coupled with our participation in ESIS 2023 in Ecuador, has allowed us to engage with new customers, connect with current users, and showcase the offerings of Tango/Lusis. Currently, we are actively collaborating with several banks, processors, and retailers in the region. TANGO represents an excellent opportunity for them to refresh their business strategies, providing a new approach and proven savings. The introduction of the Tango Fraud Management Solution offers a groundbreaking way to handle fraud securely and efficiently. A Glimpse into the Future: As we close the chapter on 2023, Lusis Payments stands ready with a full portfolio of solutions, promising to navigate the ever-changing market needs in innovative ways. We look forward to a future filled with new possibilities and collaborative success. Warmest Wishes for the Holidays: In the spirit of the season, we extend our warmest wishes for a joyous Christmas and a New Year filled with prosperity and fulfillment. May the holidays bring you moments of warmth, love, and shared joy with your loved ones. Thank you for being an integral part of our journey. Here's to a Merry Christmas and a wonderful 2024 filled with continued success! Warm regards, Lusis Payments Americas Paris, June 2 2023 - Sopra Banking Software (SBS), a renowned partner for over 1,500 financial institutions worldwide, and Lusis, a world class provider of software payment solutions, are pleased to announce their partnership for the European market. This strategic collaboration strengthens SBS's position in the electronic payment market, enabling them to offer their customers a comprehensive and innovative solution that leverages the latest technologies such as the Cloud and the API First approach.
As part of this partnership and in their effort to modernize their offering, SBS will incorporate Lusis' Tango product into their catalog and actively promote it to their clients. This strategic move allows SBS to provide their customers with a high-performance front office solution that caters to their evolving needs. Leveraging the collective expertise of SBS and Lusis in the field of electronic banking, this partnership ensures the delivery of a complete solution that covers the entire electronic banking value chain—from Acquirer to Issuer, Front-Office Authorization to Contract and Operation Back-Office. Furthermore, SBS's robust integration capabilities will ensure a secure and seamless deployment to customers. Transactis, one of the leading players in the European payments industry, will be the first customer to benefit from this new offering. "We are thrilled about our partnership with Lusis," said Eric Bierry, CEO of Sopra Banking Software. "By integrating the Tango solution into our catalog, we can provide our customers with an offering that aligns with the latest market standards. We are confident that this collaboration will strengthen our leadership position in the electronic banking sector and create new business opportunities both domestically and internationally." Philippe Préval, CEO of Lusis, added, "Through this partnership with SBS, we are reaffirming our shared ambition: to deliver an optimal user experience. Together, we are committed to meeting customer expectations and requirements by offering a superior product and pushing the boundaries of innovation in electronic banking." With this partnership, Sopra Banking Software and Lusis Payments aim to empower financial institutions with a state-of-the-art payment solution that drives operational efficiency, enhances customer experiences, and fosters continued growth in the rapidly evolving financial landscape. In today’s highly competitive Retail Payments market, there is no margin for error. To be successful, payments organizations need the very best technology, the right skills and experience, and the commercial agility to rapidly exploit any opportunities. It is a fact of business-life that all organizations have their ups and downs. However, the smart organizations continually pay attention to the critical factors that reduce the likelihood of ‘nasty surprises’, while also creating the best chances for accelerated success. A simple ‘roll the dice’ strategy cannot ensure a future of strong growth, even if that’s how you have always ‘played’ before. The availability of powerful payment solutions like TANGO, the effectiveness of DevOps and Agile methodologies, and the perpetual shift in consumer demands are combining in a perfect storm. Unless of course, your organization can transform itself to thrive in this new era of Retail Payments. Interestingly, the humble "Snakes ‘n Ladders" game provides a great metaphor for the ups and downs of a modern Retail Payments business. SEEK COMPOUNDING GAINS Fortunately, some business gains lead directly to further gains with a significant amplification of the overall benefits. Being more competitive comes from being able to learn and change more quickly than your competition. Using the TANGO micro-services payments suite delivers all the flexibility and commercial agility you need. This is clearly a crucial benefit. Additionally, with TANGO you can reduce your time and costs for compliance, support a wider range of consumer payments types, and easily form new business partnerships for accelerated growth. One ‘ladder’ leads to another, and another. Lucky dice throws aren’t guaranteed - but smart planning can, and does, make them more likely.
THE CHANGING ATM LANDSCAPE Over the last decade, innovation in ATM services has been severely restricted as a result of several factors, including monopolistic business practices, restrictive legacy message protocols, and proprietary systems that became isolated from other banking channels and investment. However, the exciting news is that this situation is poised for rapid, and positive, change. The ATMIA's new blueprint architecture specifically calls for cloud- based processing, the use of modern integration options including ISO 20022 and APIs, and greater flexibility for ATM deployers to tailor the consumer's experience themselves. As a global leader in Retail Payments solutions, Lusis Payments is a strong contributor to the NextGen ATM initiative through its well proven TANGO transaction orchestration engine. When it comes to payments processing, TANGO is simply in a class of its own with 4 of the top 10 banks already using TANGO to empower their consumer payments strategies. TANGO is functionally-rich and well proven within both large and small banks and processors around the world. PERSONALIZED SERVICE: The New Battleground Consumer expectations and payments technology have both changed significantly since the early days of ATM services. In particular, the personalization of services to match a specific customer’s need is now commonplace for most digital channels. There is no doubt that business stakeholders are extremely interested in the attraction and retention of customers. In this respect the personalization of consumer service interactions is rightfully receiving significant investment. The replacement of the restrictive legacy ATM message protocols with XML and JSON alternatives is re-writing the market opportunities for providing a personalized ATM experience to everyone. In a NextGen world, a consumer's journey can be continually refined in real time by the provision of relevant, consumer-specific information that dynamically enhances transaction workflows based on the consumer's profile and choices. Of course, this power requires the transaction switch to have the flexibility to retrieve and distribute the consumer's data securely and without unreasonable processing delays.
THE CLIENT This client has over 55 years of experience as a leader in core banking processing. Their enterprise banking solutions empower institutions to grow their assets and reach new customers by integrating the latest digital technologies. The client's cloud-based core banking platform delivers a seamless mix of innovative, flexible, and secure banking services that provides institutions with a significant competitive advantage. THE NEED: An Agile Payment Solution The client has over 20 years in ATM processing that was founded on two different payments systems prior to the adoption of TANGO. Significantly, the client became increasingly frustrated by both legacy platforms due to the constraints they placed on the client’s business growth. The slowness of vendor maintenance support, the lack of development agility for new customer services, and skyrocketing costs of ownership all led to the need for a better solution for their future. Tired of navigating product and service obstacles with their original payment solution vendor the client turned to a second provider for help. This second provider was able to migrate them to their solution and provided adequate service and functionality for a few years. However, as customer demand for new services increased this second solution had also become stagnant and restrictive. The client then sought a third and final payment solution, one that demonstrably addressed the past growth issues. It was critical that the new solution would provide an agile architecture with the robustness to handle diverse and high-growth volumes. Additional high-priority requirements included; • the agility to continually, and rapidly, adapt to changing consumer needs, • the ability to rapidly create their own configurations on the fly, • a major reduction in application lifecycle costs. THE SOLUTION: TANGO by Lusis Payments The client performed an extensive research of all leading payments solution providers. Their findings indicated that there were decisive advantages in selecting TANGO from Lusis Payments. TANGO and Lusis Payments’ reputation for service and innovation far exceeded all of their business and technical requirements. TANGO's architecture, flexibility, ease of use and lower cost of ownership were once again identified by another client as compelling advantages over other solutions.
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